How to set up or edit your email account - Windows


Please note: Some older email programs do not provide a checkbox for SMTP server authentication, so an upgrade to a newer version of the program may be necessary.

Outlook 2000

To Add a New Account Profile:

  • Open Outlook
  • Go to Tools
  • Choose Accounts
  • Select the Mail tab
  • Click on Add
  • Select Mail. This will open the Internet Connection Wizard.
  • Enter your Name
  • Click Next
  • Enter your E-mail Address
  • Click Next
  • Choose POP3 and enter mail.your_domain.com (your_domain.com - eg. google.com, mysite.com, ...) in the Incoming Mail (POP3) or (IMAP) server field.
  • Enter mail.your_domain.com (your_domain.com - eg. google.com, mysite.com, ...) in the Outgoing Mail (SMTP) server field. (If you choose, you may enter your ISP's SMTP server information in this field instead.)
  • Click Next
  • Enter your login name in the Account Name field
  • Enter your password in the Password field
  • Choose the method your company uses to connect to the Internet.
  • Click Next
  • Click Finish, however if you are using mail.your_domain.com (your_domain.com - eg. google.com, mysite.com, ...) for your SMTP server it is necessary to follow these additional steps.
  • Choose the account you have just created from the Internet Accounts window.
  • Click on Properties
  • Select the Servers tab
  • Check the box for My Server Requires Authentication
  • Click on the Settings button
  • Select Use same settings as my incoming mail server.
  • Click OK
  • Click Apply
  • Click OK

To Update an Account Profile:

  • Open Outlook
  • Go to Tools
  • Choose Accounts
  • Double click on the account you wish to update in the Internet Accounts window. This brings up Properties.
  • Locate the tab which contains the information that needs to be edited, most often this will be General or Servers.
  • Make corrections
  • Click Apply
  • Click OK


Outlook Express 6.0

To Add a New Account Profile:

  • Open Outlook Express.
  • Go to the Tools menu.
  • Choose Accounts.

  • Choose the Mail tab.
  • Select Add to add an account profile.

  • This opens Internet Connection Wizard
  • Enter your Name.
  • Click Next.
  • Enter your E-mail Address.
  • Click Next.
  • Your incoming mail is a POP3 server.
  • In the Incoming Mail (POP3, IMAP or HTTP) Server box, enter Enter mail.your_domain.com (your_domain.com - eg. google.com, mysite.com, ...).
  • In the Outgoing Mail (SMTP) Server box, enter mail.your_domain.com (your_domain.com - eg. google.com, mysite.com, ...). (If you choose, you may enter your ISP's SMTP server information in this field instead.).

  • In the Acount Name box, enter your login.
  • In the Password box, enter your password.

  • Click Next.
  • Click Finish, however there are additional steps if you are using mail.your_domain.com (your_domain.com - eg. google.com, mysite.com, ...) for your SMTP server.
  • Choose the account you have just created from the Internet Accounts window
  • Click on Properties
  • Select the Servers tab
  • Check the box for My Server Requires Authentication

  • Click on the Settings button
  • Select Use same settings as my incoming mail server.
  • Click OK
  • Now choose the Connection tab in the Properties window.
  • Check the box next to Always connect to this account using:
  • Choose the method your company uses from the drop down list.
  • Click Apply
  • Click OK

To Update an Account Profile:

  • Open Outlook Express
  • Go to Tools
  • Choose Accounts
  • Double click on the account you wish to update in the Internet Accounts window. This brings up Properties.
  • Locate the tab which contains the information that needs to be edited, most often this will be General or Servers.
  • Make corrections
  • Click Apply
  • Click OK


Netscape 7

  • Open Netscape.
  • Open Mail & News Groups.
  • Choose Mail & News Groups Account Settings.
  • Choose Add Account. This will launch the Account Wizard.
  • Select Email Account if it is not already selected.
  • Click on the Right Arrow > button to continue.
  • Enter Your Name and Email Address in the appropriate fields.
  • Click on the Right Arrow > button to continue.
  • Select POP if it has not been pre-selected.
  • In the Incoming Server field enter mail.your_domain.com (your_domain.com - eg. google.com, mysite.com, ...).
  • Click on the Right Arrow > button to continue.
  • Enter your Account User Name (login) in the User Name field.
  • Click on the Right Arrow > button to continue.This will bring you to the Congratulations! page, check the list to see that all your settings are correct.
  • If any, except the Outgoing Server (SMTP) setting, are incorrect, use the < Left Arrow to go back and change them.
  • Check the Outgoing Server (SMTP) setting, if it is not mail.your_domain.com (your_domain.com - eg. google.com, mysite.com, ...) or your ISP's SMTP server information, then there will be additional steps.
  • When all settings above the Outgoing Server (SMTP) line are correct click on Finish to complete this step.

    Changing the Outgoing Server (SMTP) setting in Netscape 7

  • Open Mail & News Groups Account Settings if it is not already open.
  • Locate Outgoing Server (SMTP) in the accounts list and click on it. To the right you will now see the settings for the default SMTP server.
  • If this is not mail.your_domain.com (your_domain.com - eg. google.com, mysite.com, ...) or your ISP's SMTP server information, then click on the Advanced button to the right. This will open the Advanced Outgoing Server (SMTP) window.
  • Click Add
  • Under Server Name enter mail.your_domain.com (your_domain.com - eg. google.com, mysite.com, ...) (or your ISP's SMTP server information).
  • The Use name and password box should be checked on if you are using mail.your_domain.com (your_domain.com - eg. google.com, mysite.com, ...) as you SMTP server.
  • Enter your Account User Name (login) in the User Name field.
  • Click OK to continue.
  • Return to Mail & News Groups Account Settings
  • Locate the name of the account you just set up in the list and click on it. This will bring up Account Settings to the right.
  • Click on Advanced. This will bring up the Advanced Account Settings window with a list of the SMTP servers that have been created.
  • Choose mail.your_domain.com (your_domain.com - eg. google.com, mysite.com, ...) (or your ISP's SMTP server information from the list.)
  • Click OK
  • If you wish this account and SMTP setting to be the Default Account, select it from the list to the left in the Mail & News Groups Account Settings window and click Set As Default.
  • Click OK to finish.